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How to Delete Your Data from Our Mobile App?

Data security and the protection of personal information are among today's most pressing concerns. This guide walks you through the steps to delete your registered data from our mobile app. The process is straightforward, and your request will be processed within a maximum of 3 business days.

Step 1: Preparing the Email

If you wish to delete your data, you must send an email to support@dreamora.app using the email address with which you are registered on the app. Simply write "Data Deletion Request" in the subject line of the email.

Step 2: Identity Verification

The email address used for this request must be the one registered on our app. This is important for data security and is a critical step in preventing identity theft.

Step 3: Processing Time and Confirmation

Upon receiving your request, we will process it within a maximum of 3 business days. Once the process is complete, we will send you a confirmation email. The confirmation email will certify that your data has been successfully deleted.

Feedback

Outside of this process, you may also use support@dreamora.app address to give us any feedback related to the app. Your opinions and suggestions are valuable to us.